Privacy Policy for Shoppycart
Effective Date: August 26, 2026
Last Updated: August 26, 2026
This Privacy Policy describes how Shoppycart ("we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you use our mobile application (Shoppycart) and related e-commerce services.
By downloading, installing, or using the Shoppycart application, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To fulfill shopping orders and provide a seamless e-commerce experience, we collect the following types of information:
Personal & Contact Information: Name, email address, phone number, delivery/billing address, and account login credentials.
Transaction & Purchase Data: Order details, purchase history, cart items, delivery preferences, and payment status. (Note: We do not store raw credit/debit card numbers or UPI PINs. All payments are processed securely via PCI-DSS compliant third-party payment gateways.)
Device & Technical Information: Device model, operating system version, unique device identifiers, IP address, app crash logs, and performance metrics.
App Permissions (Optional / Function-Specific):
Location: To pinpoint delivery addresses and calculate shipping availability.
Camera / Storage: To upload profile pictures, scan barcodes/QR codes, or attach images for product returns/reviews.
Notifications: To send order status updates, shipment tracking alerts, and promotional announcements.
2. How We Use Your Information
We process user data strictly for legitimate operational purposes:
To manage user accounts, authenticate logins, and provide customer support.
To process, package, dispatch, and track your e-commerce orders.
To communicate transactional updates (order confirmations, delivery statuses, invoices, and OTP verifications).
To process refunds, returns, and customer service inquiries.
To detect and prevent fraudulent transactions and maintain platform security.
To analyze app performance, fix bugs, and optimize user experience.
3. Data Sharing and Third-Party Disclosures
We do not sell, rent, or trade your personal data to third parties.
Logistics & Courier Partners: To deliver ordered products to your provided address and contact you for delivery coordination.
Payment Processors: To securely authorize and complete payment transactions.
SMS & Communication Gateways: To deliver OTPs and transactional notifications.
Analytics & Infrastructure Providers: Backend hosting, error reporting, and performance monitoring services (such as Google Play Services and Firebase).
Legal Compliance: When required by law, subpoena, or governmental authorities to comply with legal obligations.
4. Data Retention and Security
Security Measures: We use standard encryption protocols (HTTPS/TLS) to secure all data transmissions between your device and our servers.
Access to personal data is restricted to authorized personnel only. Data Retention: We retain personal information for as long as your account remains active or as needed to comply with statutory legal, accounting, tax, and reporting obligations.
5. Account and Data Deletion Policy
Under Google Play policies, you have full control over your data and account:
In-App Account Deletion: You can request account and data deletion directly within the Shoppycart app by navigating to Account / Profile Settings > Delete Account.
Manual Deletion Request: You can request permanent deletion of your account and associated personal data by emailing us at KHAJABANDENAVAJBANDENAVAJ@GMAIL.COM with the subject line "Account Deletion Request".
Upon receiving a verified request, your personal profile, addresses, and account credentials will be permanently erased from our active databases, except for transaction records required by applicable law to be retained for taxation and auditing.
6. Children's Privacy
Shoppycart does not knowingly collect or solicit personal data from children under the age of 13 (or under 18 where applicable by local law). If we discover that personal information from a minor has been collected without parental consent, we will promptly delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any modifications will be posted within the app or on this page along with an updated effective date.
8. Contact Information
If you have questions, concerns, feedback, or requests regarding this Privacy Policy or your personal information, contact us:
App Name: Shoppycart
Email: KHAJABANDENAVAJBANDENAVAJ@GMAIL.COM
Phone: +91 8105766914
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